Why Settle for Satisfied when you can have Success

Making Thanksgiving a Success

Making Thanksgiving a Success

I want to personally wish all of you a happy Thanksgiving.  While I realize this is primarily a US holiday, it is something that I have been celebrating with the family today.

The cool thing is that we can use some of our learnings as Customer Success Managers to make our own personal Thanksgiving even better.  The themes are similar.

  • Building great relationships and expanding them.
  • Focusing on the outcome (fun times with family and friends celebrating the fact that they have each other)
  • Open communication
  • Current Activities (focused on what each family member has been up to)
  • These celebrations tend to end with next steps.  Whose hosting the next group meal?

Make this year’s Thanksgiving a Success.   Seriously though, I hope you have/had a great time with your family and friends and took the time to reflect on those things in your life that you are most thankful for having.

Sincerely, Gil

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